Help Center

frequently asked question

Where can I get an user account?
Well you need to have an invitation to a workspace or team first. With an invitation you create your personal user account for RAUM.
I cannot login, whats wrong?

It turns green but nothing more happens

  • Wait for host is displayed, therefore you can join when a host is present
  • The maximum number of participants for this workspace has reached
  • The internet connection / WiFi you are using is not forewarding all ports

nothing happend after entering the PIN

  • Your Oculus Account Name is provided incorrectly or is registered incorrectly
  • You have no internet connection at the moment
Why is it there no USER based pricing?

RAUM is not charged per user, instead the hosting team pays for features and a rent per workspace. RAUM can therefore be used by as many users as you wish to register.

Which platforms are supported?

RAUM is available for Oculus Quest and Oculus Quest 2. Soon we will introduce cross device support for VR headsets.

Mobile VR:
– Oculus Quest
– Oculus Quest 2
– Pico Neo 3 (soon)
– HTC Focus 3 (soon)

PCVR:
– Oculus Rift
– Steam VR

first steps

RAUM Logo

using it for the first time

enter a workspace

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working with the toolset

and where to to find these

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media preparation guide

upload & download data

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user management

check & change your data

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join via browser

in case of no headset is available

enhanced settings

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initial stage

what to do and how it goes

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save my work

how to active it

workspace management

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how to invite a user

for your sessions

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invitation process (existing User)

accept an invite

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invitation process (new user)

accept an invite for the first time

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manage workspace users

change rights and kick users out

workspace creation

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create a workspace

using a template and a browser

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create a workspace

using a template in VR

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create a workspace

from scratch in a browser

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create a workspace

from scratch in VR